Saily Review 2026 — Pricing, Terms & Verdict

Our Verdict

Saily sells data eSIMs for more than 200 countries and regions, with country plans, regional plans, and a global plan covering 121 countries. Its basic plans include data only: no phone number, no calls over the mobile network, no SMS; an optional US-based phone number adds calls and SMS. The app is available in French; when purchased in the app, the eSIM is installed there without a QR code, and the plan activates automatically on arrival if the Saily eSIM and data roaming are enabled. Prices displayed in US dollars show the data amount, duration, and cost before purchase, but the pages read do not say whether tax, applied based on the tax country chosen at payment, is included in the displayed price, and remaining data expires at the end of the validity period. A plan whose eSIM has not been installed, or that has not been activated, is fully refundable within 30 days of purchase; once activated, it is considered used, and a refund is only considered in specific cases, for example if more than 99% of the data remains unused. Saily is a service from Nord Security, the company behind NordVPN; for a customer in Canada, the contract is entered into with Saily Inc., and its terms state that it offers no guarantee as to network coverage, quality, or availability. Support is available 24/7 via live chat and email, but chat is only available through the Saily app, with no phone line, and the pages read do not say in which languages support responds.

Who Is It For?

• Travelers who want to install a data eSIM before departure that is valid in more than 200 countries and regions.
• Users who prefer to manage their plan in a French-language app.
• Travelers passing through several countries in Europe or North America: the Europe regional plan covers 35 countries, and the North America plan covers 3.
• People who want to use tethering and top up their plan during their trip.
• Multi-destination travelers interested in a global plan valid for up to one year.

Not Ideal For…

• Travelers who want a local number at their destination: the optional Saily number is US-based, covers only local calls, and calls are available in fewer countries than data.
• People who require a specific local operator or guarantees of coverage, quality, and availability.
• Canadian customers who want prices displayed in Canadian dollars.
• Travelers who prefer to reach support by phone.

Criteria Breakdown

Criterion	Score	Weight	Comment
Geographic coverage	9/10	25 %	Mobile data plans in more than 200 countries and regions, according to Saily: country plans, regional plans (35 countries for Europe, 3 for North America) and a global plan that covers 121 countries. A few territories are exceptions: the Cook Islands and Solomon Islands are not covered, nor is northern Cyprus. The basic plans include data only; the optional Saily phone number adds calls and SMS, available in fewer countries than data. Saily does not name, in the pages read, the local operators it connects to.
User experience / App	8/10	10 %	App available in French, among other languages. Purchased in the app, the eSIM is installed there without a QR code; purchased on the website, it arrives by email as a QR code. Installation requires an internet connection and an eSIM-compatible device that is not carrier-locked; compatibility remains limited for laptops and routers. The plan activates automatically on arrival if the Saily eSIM and data roaming are enabled. The same eSIM can be used for other destinations, a plan can be topped up in the app, and tethering is offered.
Reliability / reputation	7/10	15 %	Saily is the prepaid eSIM service from Nord Security, the company behind NordVPN. Outside the European Economic Area and Australia, including Canada, the contract is entered into with Saily Inc., a Delaware company whose principal address is in Chicago. Its terms state that it offers no guarantee as to network coverage, quality, or availability, and Saily reserves the choice of operators. The pages read do not give the year the service was launched.
Support quality	6/10	15 %	Support is available 24 hours a day, 7 days a week, via live chat and email; chat is only available in the Saily app. From the help center, a chatbot answers first and transfers to an agent if it does not resolve the issue. Saily does not offer phone support. The pages read do not say in which languages support responds; the app itself is offered in French.
Value for money	8/10	20 %	Prices displayed in US dollars, with no display in Canadian dollars in the pages read (noted on October 23, 2026). United States: US$3.99 for 1 GB for 7 days, US$8.99 for 3 GB for 30 days, US$22.99 for 10 GB for 30 days, and US$45.99 for unlimited for 15 days. France: US$3.99 for 1 GB for 7 days, US$16.99 for 10 GB for 30 days. Mexico: US$4.99 for 1 GB for 7 days, US$23.99 for 10 GB for 30 days. Europe (35 countries): US$4.99 for 1 GB for 7 days, US$35.99 for 10 GB for 30 days. Global plan (121 countries): US$8.99 for 1 GB for 7 days, US$66.99 for 20 GB for 365 days. Each displayed plan earns 3% in Saily credits, usable to pay for a plan.
Fee transparency	7/10	15 %	Each plan displays its data amount, duration, and price before purchase. A standard plan can be activated within 180 days of purchase; after that period, Saily activates it itself. Unlimited plans give a daily full-speed allowance of 3 GB or 5 GB depending on the destination (5 GB for the United States and Europe), then speed drops to 1 Mbit/s until midnight local time. Tax is applied according to the tax country chosen at payment: the pages read do not say whether it is included in the displayed price. At the end of the validity period, remaining data expires and is no longer refundable.

Strengths

• Data plans in more than 200 countries and regions, according to Saily: by country, regional, or global (121 countries).
• App available in French and installation without a QR code when purchasing in the app.
• Automatic activation on arrival if the Saily eSIM and data roaming are enabled.
• Tethering offered and the same eSIM kept for other destinations.
• Plans displayed with data amount, duration, and price before purchase; the plans noted earn 3% in Saily credits.
• Full refund within 30 days of purchase if the eSIM has not been installed or if the plan has not been activated.

Weaknesses

• Local operators are not named in the pages consulted.
• According to its terms, no guarantee as to network coverage, quality, or availability.
• Prices displayed in US dollars, with no display in Canadian dollars in the pages read.
• No phone support; live chat is limited to the Saily app.
• Basic plans limited to data: no phone number, no calls over the mobile network, no SMS; the optional Saily number is US-based.
• Unlimited plans: speed reduced to 1 Mbit/s beyond the daily full-speed allowance, and tethering limited to occasional personal use.

Pricing & Conditions

Saily sells prepaid plans whose price, data amount, and duration are stated before purchase, in US dollars. Among the prices noted: US$3.99 for 1 GB for 7 days in the United States or France, US$22.99 for 10 GB for 30 days in the United States, and US$66.99 for 20 GB for 365 days with the global plan; unlimited plans drop to a reduced speed of 1 Mbit/s after 3 GB or 5 GB per day depending on the destination.

See also: Phone abroad: roaming or eSIM, what it really costs — our dated comparison.

How this review was conducted

Documentary review of Saily's public pages (saily.com), as recorded on 2026-10-23 (some items checked again on 2026-10-26). No field test was carried out: no subscription, no purchase and no exchange with customer support. Our method: How we evaluate.

This evaluation is a documentary analysis of Saily's public pages, its terms, and its help center. No purchase, no eSIM installation, and no contact with support took place; no field testing was carried out. Prices and terms were noted on October 23, 2026.

Alternatives

• Airalo — Local, regional, and global plans for more than 200 countries and regions, with prices displayed in Canadian dollars; 24/7 support via instant messaging and WhatsApp, with no phone line.

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